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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 295,222 ratings
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Problems in the last 24 hours in Addison, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Addison and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Addison, Dallas County, Texas
The most recent Spectrum outage reports came from the following cities:Dallas, Plano, The Colony, Garland, Allen, Irving, Lewisville, Carrollton, Richardson, Addison, Coppell and Lake Dallas.
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| City | Problem Type | Report Time |
|---|---|---|
 Dallas | Wi-fi | |
| Dallas | Internet | |
| Dallas | Internet | |
| Dallas | Internet | |
| Plano | TV | |
| Dallas | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Addison, Texas
Latest outage, problems and issue reports in Addison and nearby locations:
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
@Ask_Spectrum I've messaged you guys over and over for weeks now. This is ridiculous. My mom can't work from home. I can't game/watch any streaming services, and am wasting money because I can't get a reliable signal.
- Takuache (@My3MeterPeter) reported fromIrving, Texas
@Ask_Spectrum @GetSpectrum garbage... every ******* weekend
- cavoica empy (@CavoicaEmpy8) reported fromGarland, Texas
@Ask_Spectrum any update to internet outage in Garland, Tx
- Florida DayDay STAY AWAY FROM ME (@RashardXTaylor) reported fromDallas, Texas
@Ask_Spectrum Every week it’s some type of outage this is absurd
- Jordyn❤️ (@colaxqueen) reported fromDallas, Texas
@GetSpectrum help me get service
- Matthew Solomon (@DrummaBoi07) reported fromGarland, Texas
@Ask_Spectrum is there an outage near 75043? I can’t get any internet access through WiFi
- dawn quiett (@rufussaysquiet) reported fromDallas, Texas
@Ask_Spectrum I called to cancel my internet bc the $35 rate hike & the rep lowered it if I paid the balance. I did but it's still showing a balance & a late fee. My internet was turned off. I'll have to pay fee to restart. This is ridiculous.
- Chris Wilson (@chrisivc) reported fromDallas, Texas
@Ask_Spectrum What is going on with all the neighborhood outages in NW Dallas? Multiple neighborhoods confirmed at the same time. 10x outages in the last 36 hours. Ive been a customer for 10+ years and never had this much trouble before (even after a natural disaster).
- Alex M Guzman (@SirFreebie75061) reported fromIrving, Texas
I'm having the same problem I had last te I'll dm u the info u gave me @Ask_Spectrum
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Started really keeping tabs on how many times my @Ask_Spectrum internet goes down. Should've done it sooner. 14 times in 4 days. 7 times just today. 6 over the last 2 hours. 3 within the past 30 minutes. Why am I paying for crap? #SpectrumInternet
- Bkcksxy (@bkcksxy) reported fromGarland, Texas
What is going on with the internet service in Garland TX @Ask_Spectrum @GetSpectrum
- Drake Bloodstone (@drakebloodstone) reported fromGarland, Texas
@GetSpectrum your crap is on my porch I don’t have your ****** service come pick it up or it’s going to the curb
- penonfire (@penonfire) reported fromDallas, Texas
@Ask_Spectrum Done and praying for relief. I had three calls before 10am and I am a business customer. The calls to cell and office phone are abusive! Thanks hope opting out works
- Florida DayDay STAY AWAY FROM ME (@RashardXTaylor) reported fromDallas, Texas
@GetSpectrum has the worst wifi connection ever
- Alex M Guzman (@SirFreebie75061) reported fromIrving, Texas
@Ask_Spectrum is there an outage because I'm not getting a signal on two tvs
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Another night dealing with @Ask_Spectrum internet being down. I've had to reset the modem and router every 10 minutes for the past 3 hours. This is ridiculous.
- Melia (@meliatx) reported fromPlano, Texas
@Ask_Spectrum is there an outage at 75025?
- Ayiro (pronounced arrow) ➡️ (@Ayiro) reported fromDallas, Texas
Wtf @Ask_Spectrum y’all got my Wi-Fi down on some “maintenance” ****
- 𝖜𝖍𝖎𝖙 ☠ (@itsmeewhitney) reported fromIrving, Texas
Another night of up and down #SpectrumInternet so far I'm on my 3rd reset in 30 minutes. So over it. @Ask_Spectrum you have all my information already, so quit asking. Just fix it already!
- Patty (@patrickdonalson) reported fromDallas, Texas
@treavorunion OK but… the only organization in the world that issues or recognizes these names is TWC. It’s like if AccuWeather decided to name every thunderstorm.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Lee Now (@Gosurf911) reported
So damn frustrated with @GetSpectrum!! 3 service calls, 2 new modems, over the course of a week, and it’s still not functional! How’re there not more IP options in Orlando?!
- RJ Smith (@misterrjsmith) reported
How much does @Ask_Spectrum cost Manhattan Businesses per year because of their consistent outages? Customer support tells me they couldn't repair it for the 2,000 users effected because they couldn't get into a basem*nt all weekend.
- DYS3D (@DYS3DPrints) reported
@GetSpectrum @Ask_Spectrum Not only that but I had called 3 weeks before that to set up the cancellation which never happened because your account reps "Failed to note it on the account" when I have the call log on my phone showing the day I called you.
- Possum Jenkins (@UsualSuSpect302) reported
@awfulannouncing @GetSpectrum is the absolute worst
- ThaRealKGreezy (@ThaRealKGreezy) reported
@Ask_Spectrum No I use Spectrum for the bare minimum anymore, internet only. You’re prices are way out of control. Company as a whole treats customers like crap & continues to do so.
- パーカーモンキー (@parkamonkii) reported
@Ask_Spectrum is there a reason why we don’t have internet service since 8am cst ? Zip is 75115
- sky (@skylerleg) reported
@GetSpectrum going on a full month of no internet preventing any work from home zoom calls or really any work from home. 3 technicians and 30 support chats in this month of august alone and zero fix still. Actually fully ridiculous at this point. Charging me 100$ for this.
- ThaRealKGreezy (@ThaRealKGreezy) reported
@awfulannouncing Cause @GetSpectrum is the worst.
- DYS3D (@DYS3DPrints) reported
@GetSpectrum @Ask_Spectrum Noted... Not only will I never use you again if I have a choice, but I will also make sure everyone I know who has a choice doesnt use you in my areas. Service was great (which is why we switched to you) but that kind of shady business practice
- Lucy A A (@LucyAustin10) reported
With no power and so much flooding likely TWC can’t get to some of these places or if they are there no power or cell service to get stuff on line. I agree they should tell what their issues are.
