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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 295,222 ratings
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Problems in the last 24 hours in City of Lake Dallas, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in City of Lake Dallas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near City of Lake Dallas, Denton County, Texas
The most recent Spectrum outage reports came from the following cities:Flower Mound, Denton, Frisco, The Colony, Lewisville, Argyle, Roanoke, Addison, Coppell, Little Elm and Lake Dallas.
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| City | Problem Type | Report Time |
|---|---|---|
 Flower Mound | Total Blackout | |
| Denton | Total Blackout | |
| Frisco | Internet | |
| The Colony | Internet | |
| Denton | Internet | |
| Lewisville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near City of Lake Dallas, Texas
Latest outage, problems and issue reports in City of Lake Dallas and nearby locations:
- just al (@yallisonmy) reported fromDenton, Texas
TWC reinstating work search requirements for unemployment while other states are starting to shut down restaurants again :) **** you
- John Bollman (@bollmanjohn1) reported fromFlower Mound, Texas
@Ask_Spectrum still raining. Still no service.
- ChristerH (@christerhiort) reported fromFrisco, Texas
@Ask_Spectrum Big storm went through here a moment ago with thunder and lightning.Now my internet is not working.Are you aware of status in Zip 75035 ? @GetSpectrum
- Mark Anthony Spacco (@MarkSpacco) reported fromTrophy Club, Texas
@GetSpectrum wow going on 2 days without an outage let’s see if it lasts!!
- Gary Derheim (@DerheimMgdSvcs) reported fromFrisco, Texas
Yikes @GetSpectrum, you’re on pace for 2 hours of downtime per week with the last month’s issues. Need help with the root cause??? Not acceptable! 😡
- AmeriSam (@Cynic_Sam) reported fromFlower Mound, Texas
@Ask_Spectrum seems to be an internet outage in Flower Mound, TX since 11:20 PM. Any ETA on getting back up online? I’m sure it’s due to weather.
- Snake Lee Meek (@LeeMeek) reported fromDenton, Texas
@Ask_Spectrum Is there currently a known outage in 76201?
- Brian S (@p1ofdenton) reported fromDenton, Texas
@Ask_Spectrum so UPS,FedEx and the US mail can get their trucks out today but you can't get trucks out to get internet and TV back on? I know I have service because the Music Channels work.
- Phelyx San (@Sirius720) reported fromLewisville, Texas
I need an ETA on this outage @Ask_Spectrum
- Marcus Sanders (@M_Sanders214) reported fromAddison, Texas
@GetSpectrum what’s up ??? A whole 24hr WiFi outage???? You know it’s people with real jobs and not watching Netflix or playing video games in this area..... this super trash
- Tina Jo (@tjostull) reported fromFlower Mound, Texas
@Ask_Spectrum every Damn day my internet goes down. Every day I contact the support. Every day, the fix it. This happens every day. Meanwhile, I cant do my job when this happens EVERY DAMN DAY!!!!!! SPECTRUM! GET YOUR **** TOGETHER!!!! I am done. You are losing a customer.
- Glenn Zimbelman (@gzimbelman) reported fromFrisco, Texas
@Ask_Spectrum - internet service down again in Dallas?
- Zach Whiteside (@zachdwhiteside) reported fromAddison, Texas
@GetSpectrum is not a good choice for streaming (have to be on your home network to get locals) now trying out @YouTube TV.
- Sameer Ahmed (@sameeronweb) reported fromFlower Mound, Texas
@Ask_Spectrum Internet outage for the last 72 Hours in my area , will this ever be fixed ??
- Phelyx San (@Sirius720) reported fromFrisco, Texas
Stupid storm came in on Thursday, knocked out my internet and @Ask_Spectrum has yet to fix it. Even though I keep getting automated calls saying the issue is resolved.
- Zane (@TheZaneTrain00) reported fromDenton, Texas
@GetSpectrum why have you done nothing about this outage??
- James Wikman (@Marsmadness15) reported fromCoppell, Texas
@Ask_Spectrum Having perhaps the WORST customer service experience trying to deal with @GetSpectrum Spoken to 10 different reps beginning October 20 and each one tells me something different! #HELP
- Lori-Ann Holbrook (@citygirlflare) reported fromThe Colony, Texas
@Ask_Spectrum Are we in an outage in Dallas tonight?
- Transplant Art (@IE_Galactico) reported fromHighland Village, Texas
@Ask_Spectrum is there an outage in 75077 TX?
- NFL Insider (@1NFL_Insiders) reported fromTrophy Club, Texas
@GetSpectrum @EPIXHD Free channels don’t matter when Spectrum Internet is constantly down Everyday it’s same old thing Spectrum is experiencing and outage in your area! We are now going on 12 hours with no service and no updates Great Customer service! Don’t @GetSpectrum they just take your money!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Lee Now (@Gosurf911) reported
So damn frustrated with @GetSpectrum!! 3 service calls, 2 new modems, over the course of a week, and it’s still not functional! How’re there not more IP options in Orlando?!
- RJ Smith (@misterrjsmith) reported
How much does @Ask_Spectrum cost Manhattan Businesses per year because of their consistent outages? Customer support tells me they couldn't repair it for the 2,000 users effected because they couldn't get into a basem*nt all weekend.
- DYS3D (@DYS3DPrints) reported
@GetSpectrum @Ask_Spectrum Not only that but I had called 3 weeks before that to set up the cancellation which never happened because your account reps "Failed to note it on the account" when I have the call log on my phone showing the day I called you.
- Possum Jenkins (@UsualSuSpect302) reported
@awfulannouncing @GetSpectrum is the absolute worst
- ThaRealKGreezy (@ThaRealKGreezy) reported
@Ask_Spectrum No I use Spectrum for the bare minimum anymore, internet only. You’re prices are way out of control. Company as a whole treats customers like crap & continues to do so.
- パーカーモンキー (@parkamonkii) reported
@Ask_Spectrum is there a reason why we don’t have internet service since 8am cst ? Zip is 75115
- sky (@skylerleg) reported
@GetSpectrum going on a full month of no internet preventing any work from home zoom calls or really any work from home. 3 technicians and 30 support chats in this month of august alone and zero fix still. Actually fully ridiculous at this point. Charging me 100$ for this.
- ThaRealKGreezy (@ThaRealKGreezy) reported
@awfulannouncing Cause @GetSpectrum is the worst.
- DYS3D (@DYS3DPrints) reported
@GetSpectrum @Ask_Spectrum Noted... Not only will I never use you again if I have a choice, but I will also make sure everyone I know who has a choice doesnt use you in my areas. Service was great (which is why we switched to you) but that kind of shady business practice
- Lucy A A (@LucyAustin10) reported
With no power and so much flooding likely TWC can’t get to some of these places or if they are there no power or cell service to get stuff on line. I agree they should tell what their issues are.
