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The latest reports from users having issues in Plano come from postal codes 75074, 75093 and 75025.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 295,222 ratings
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Problems in the last 24 hours in Plano, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Plano and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Plano, Collin County, Texas
The most recent Spectrum outage reports came from the following cities:Dallas, Plano, Frisco, The Colony, Garland, Allen, Carrollton, Richardson, Sachse, Wylie, Rowlett and Addison.
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| City | Problem Type | Report Time |
|---|---|---|
 Dallas | Wi-fi | |
| Dallas | Internet | |
| Dallas | Internet | |
| Dallas | Internet | |
| Plano | TV | |
| Dallas | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Plano, Texas
Latest outage, problems and issue reports in Plano and nearby locations:
- David Musser (@dmusser) reported fromDallas, Texas
@Ask_Spectrum Don’t know what’s more #unacceptable: (1) internet signal often not working; (2) OnDemand not working for nearly a week (#hl1000 error code); or (3) my wife calling #CustomerService on Friday to report #OnDemand error & again today (Sunday) only to be credited for today.
- Daniel Cunningham (@TXPlantGuy) reported fromRichardson, Texas
.@spectrum @Ask_Spectrum If you can fix this crappy @Uverse install and give me comparable fiber speed, your hired.
- Lawrence Jones II (@laytrion) reported fromGarland, Texas
Sitting here in spectrum cable lobby. Man they are slow.
- quinnethiana (@quinnethia) reported fromAudelia, Texas
@freddybreaux my wifi was down this time last night. spectrum wit her ole bullsh*t
- Tech(Conn)🥀🔜 (@7Techh) reported fromDallas, Texas
@DuwopYT @darkzysolar Don’t switch to spectrum that sh*t is ass and a scam
- Brian Dear (@Brian_Dear) reported fromDallas, Texas
@Ask_Spectrum Our television is unwatchable with poor picture/audio quality during the biggest game of the year. Horrible service. Fix it.
- Chadd Springer 🇺🇸 (@chadd_OU) reported fromFrisco, Texas
My mistake. @ATTCares sucks, customer service is awful. 1 month after switching I’m having nothing but issues and AT&T can’t get their act together. Shouldn’t have left @GetSpectrum.
- Sergio Sanguino (@sergiosanguino9) reported fromGarland, Texas
@Ask_Spectrum is there an internet outage in the garland texas area.
- Stanimal (@stanimal98) reported fromDallas, Texas
@Ask_Spectrum why does your streaming service SUCK!!! Halftime of Super Bowl quality is horrible
- Sydnei Mommy❤️ (@_shakirwifey) reported fromDallas, Texas
All these cable companies are ass spectrum probably the worst of the worst at &t sucks its always going out
- Manny Chavez (@Coach_Chavez) reported fromDallas, Texas
@GetSpectrum I dropped your service last summer because of cost and customer service...then today the people in Wal Mart decided to talk under their breath and make comments when I said I dropped the service. #StayClassy #YeahIHeardYou 😉
- quinnethiana (@quinnethia) reported fromAudelia, Texas
spectrum always got a damn outrage
- Mikey (@miguels972) reported fromDallas, Texas
@TristanAngell @robert_anirejit At my business I just recently switched back to att because they gave me 100/down for cheaper than spectrum which I switched from recently. But at home att doesn’t have better speeds so we have spectrum there.
- Koji (@KojiLinx) reported fromDallas, Texas
@Pterodactylsftw We use AT&T fiber for our primary connection in the office and have spectrum as a failover. There was a major outage a couple months ago because the AT&T data center got hit by lightning 😂
- OpTic OB1 (@Obi1KenobiGT) reported fromThe Colony, Texas
@GetSpectrum I pay $80 for internet and it always cuts out while I’m gaming. I. Hate. This. It does it all the time and then comes right back. Hello! I don’t pay premium for it to cut out while I’m gaming!
- David Musser (@dmusser) reported fromDallas, Texas
@Ask_Spectrum Don’t know what’s more #unacceptable: (1) internet signal often not working; (2) OnDemand not working nearly a week (#hl1000 error code); or (3) wife calling #CustomerService on Friday to report #OnDemand error & again today (Sunday) to be credited for today only.
- Brian Dear (@Brian_Dear) reported fromDallas, Texas
@Ask_Spectrum Our televisions is unwatchable with poor picture/audio quality during the biggest game if the year. This is why I'm thinking of cutting the cord. Fix it.
- Greg Phillin-losses (@nardmcdowell) reported fromPlano, Texas
This Komplete 12 Ultimate update exposing how weak my internet service with @GetSpectrum is. The download is only 450G. It’s taking 2 days to download. 60G to go.
- Angel G (@MoneyTeamAngel) reported fromDallas, Texas
I hate how @Ask_Spectrum on demand never actually saves where you last paused the movie and you can’t fast forward 🙄
- Tyler Robb (@tylerrobb) reported fromDallas, Texas
@GetSpectrum I have gotten 5 calls in 4 days from Spectrum call centers asking me to sign up for the 7-day free trial of your streaming service. You're actively killing the service by pushing it so hard. Your CRM should know that I've been called already...
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- DS29 (@DanSteffes) reported
@Ask_Spectrum I’ve called you guys wont help.
- RJB (@metsgame) reported
@Ask_Spectrum Are you down on Staten Island. Zip code 10314. My WiFi is not working even after a reboot
- Roya Shariat (@royashariat) reported
@Ask_Spectrum is there an outage in Brooklyn right now?
- Gypsy Orphan (@Maxctenn) reported
Had to cancel @ATT internet today before anyone even came out to install it! Customer service was useless & could only tell me that their server must be down… How can anyone trust an internet company when their website/apps don’t even work!I hope you’re better @GetSpectrum!
- Teresa (@VeryTiredMom) reported
@Ask_Spectrum are you down in my area? No internet or voice.
- Handley (@olhandley) reported
All. Do not use @GetSpectrum for mobile. Over a month waiting on a refund. They keep playing games. Worst CUSTOMER SERVICE EVER! Stay away!
- Moon (@MoonglumX) reported
@mrsalexismoore @Ask_Spectrum @GetSpectrum The site has an outage listed. ETA looks like 1 pm
- Greg Santi (@Gregsanti) reported fromErie, Pennsylvania
@Ask_Spectrum Is there an outage of the spectrum tv app? It’s currently not working on any of my devices in my home.
- BritStick (@BucsfanForeve) reported
@GetSpectrum wtf.. I’ve just lost my tv & internet.. What’s going on!?!? #fixitstat #spectrum #sucks
- Moon (@MoonglumX) reported
@mrsalexismoore @Ask_Spectrum @GetSpectrum I’m having the same issue
