No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Schertz come from postal codes 78154.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 295,222 ratings
Thank you!
Problems in the last 24 hours in Schertz, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Schertz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (4%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Schertz, Guadalupe County, Texas
The most recent Spectrum outage reports came from the following cities:San Antonio, New Braunfels, Schertz, Cibolo, Converse, Saint Hedwig and Universal City.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 San Antonio | Total Blackout | |
| San Antonio | Internet | |
| San Antonio | Internet | |
| New Braunfels | Internet | |
| San Antonio | Internet | |
| Schertz | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near Schertz, Texas
Latest outage, problems and issue reports in Schertz and nearby locations:
- ROZY LIONš¹ (@r0zyli0n) reported fromSan Antonio, Texas
WFH and got kicked out of internet & a conference call with a customer just before I was done completing a $4.5 million contract... š¤¬Thanks @Ask_Spectrum @GetSpectrum
- Christopher Plessinger (@VDIArchitect) reported fromSan Antonio, Texas
@GetSpectrum has designed a support maze where you can get neither technical support or billing support. Being insulted by people for two hours is a new low for you.
- š·Alan Ellis š¶ (@The210Ellis) reported fromSan Antonio, Texas
@Ask_Spectrum your network is down in San Antonio and your good times are over 45 minutes? This is not acceptable.
- RESPECT COVID19, FOLLOW ACCURATE HEALTH SCIENCE (@Always_FightOn) reported fromSan Antonio, Texas
@Ask_Spectrum what point is there.. having the fastest internet possible.... If you wake up.. AND IT IS WORTHLESS?? If it doesn't work.. no point paying what I do....right???
- ROZY LIONš¹ (@r0zyli0n) reported fromSan Antonio, Texas
WFH and got kicked out of internet & a conference call with a customer just before I was done completing a $4.5 million contract... Thanks @Ask_Spectrum @GetSpectrum š¤¬
- Pinche Gordo (@DiabloGordo) reported fromSan Antonio, Texas
@Ask_Spectrum your hold time for a chat rep is ridiculously long! I was told I'm ahead of the line 16 minutes ago and now I'm back in the general queue! All I want to do is activate the damn modem!!!!
- mondon (@new_orchid) reported fromSan Antonio, Texas
@Ask_Spectrum your so called expert isnāt very well informed. Who said mask work anyway? Of coarse virus gets through itās a tiny virus! We use mask to calm others down and thatās all, aside from an arguably small amount of protection
- Zingamomma š¶āļø (@tubawidow) reported fromUniversal City, Texas
@GetSpectrum said they were āpartnersā with @Verizon when we were inquiring about getting cable and internet to our new home. They were trying to get us to join them for cellular service. Guess what. Verizon said thatās not true. What else are you not telling me?
- ROZY LIONš¹ (@r0zyli0n) reported fromSan Antonio, Texas
@Ask_Spectrum @jzfromm āPlanned outageā during the middle of the day??? š¤”
- Christopher Plessinger (@VDIArchitect) reported fromSan Antonio, Texas
@Ask_Spectrum so, it's standard practice for your company to bury a network wire in the ground naked - no conduit?
- Trev (@ItsPanDulce) reported fromSan Antonio, Texas
@Ask_Spectrum No worries, thereās a shortage in service for the entire community. Canāt really pin the blame, it happens. Just being salty donāt mind me.
- mondon (@new_orchid) reported fromSan Antonio, Texas
@Ask_Spectrum Iām not having an issue
- Jon Chris Anguiano (@jadaiyuki) reported fromSan Antonio, Texas
@rxwxndcc @FallGuysGame @GetSpectrum Even their support staff for billing sucks. Their technical people are good because theyāre competent and trained efficiently.I just tried calling to get **** fixed and even their dial pad service is *** lmfao. Kicked me out of a call and tried to get me to recall.
- mondon (@new_orchid) reported fromSan Antonio, Texas
@Ask_Spectrum The guy is coming tomorrow and I donāt mind waiting. We think the yellow wire went bad and got fried
- lil_milky_š„ (@LoganMcDowell_) reported fromSan Antonio, Texas
@GetSpectrum is literally the worst internet provider possibly in existence. Sorry the stream got cut off everyone Iāll try to get it back up ASAP, maybe they will fix their services one day...maybe...probably not
- š«š·FRENCHICANš«š· (@TFrenchican) reported fromSan Antonio, Texas
Dear @Ask_Spectrum. I did not want to use your services anymore but didn't have a choice due to my area not carrying @ATT or @Google fiber. But once again, your internet is rubbish to a point I might just not use internet anymore. And I get 400 here. #WTF
- Mike Flores (@mykflor) reported fromSan Antonio, Texas
@Ask_Spectrum are there issues again in San Antonio? I canāt even access the Spectrum webmail site.
- Carlos. (@carlosfaz07) reported fromSan Antonio, Texas
@Artyparty_ @GetSpectrum God forbid I work past the kitchen. It becomes horrible š¤§
- lil_milky_š„ (@LoganMcDowell_) reported fromSan Antonio, Texas
@Ask_Spectrum I mean if yāall just wanna fix your services that would be cool, literally 2nd time this week Iāve been mid stream, rocking and vibing with chat and it just all goes to **** because the internet goes out. Yāall have shown up 3-4 times out here and not once has it helped
- š·Alan Ellis š¶ (@The210Ellis) reported fromSan Antonio, Texas
@Ask_Spectrum Your network is down in San Antonio and your hold times are 45+ minutes?Not acceptable.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Lee Now (@Gosurf911) reported
So damn frustrated with @GetSpectrum!! 3 service calls, 2 new modems, over the course of a week, and itās still not functional! Howāre there not more IP options in Orlando?!
- RJ Smith (@misterrjsmith) reported
How much does @Ask_Spectrum cost Manhattan Businesses per year because of their consistent outages? Customer support tells me they couldn't repair it for the 2,000 users effected because they couldn't get into a basem*nt all weekend.
- DYS3D (@DYS3DPrints) reported
@GetSpectrum @Ask_Spectrum Not only that but I had called 3 weeks before that to set up the cancellation which never happened because your account reps "Failed to note it on the account" when I have the call log on my phone showing the day I called you.
- Possum Jenkins (@UsualSuSpect302) reported
@awfulannouncing @GetSpectrum is the absolute worst
- ThaRealKGreezy (@ThaRealKGreezy) reported
@Ask_Spectrum No I use Spectrum for the bare minimum anymore, internet only. Youāre prices are way out of control. Company as a whole treats customers like crap & continues to do so.
- ćć¼ć«ć¼ć¢ć³ćć¼ (@parkamonkii) reported
@Ask_Spectrum is there a reason why we donāt have internet service since 8am cst ? Zip is 75115
- sky (@skylerleg) reported
@GetSpectrum going on a full month of no internet preventing any work from home zoom calls or really any work from home. 3 technicians and 30 support chats in this month of august alone and zero fix still. Actually fully ridiculous at this point. Charging me 100$ for this.
- ThaRealKGreezy (@ThaRealKGreezy) reported
@awfulannouncing Cause @GetSpectrum is the worst.
- DYS3D (@DYS3DPrints) reported
@GetSpectrum @Ask_Spectrum Noted... Not only will I never use you again if I have a choice, but I will also make sure everyone I know who has a choice doesnt use you in my areas. Service was great (which is why we switched to you) but that kind of shady business practice
- Lucy A A (@LucyAustin10) reported
With no power and so much flooding likely TWC canāt get to some of these places or if they are there no power or cell service to get stuff on line. I agree they should tell what their issues are.
