No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Austin come from postal codes 78704, 78713, 78741, 78723, 78767, 78705, 78731 and 78744.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 295,222 ratings
Thank you!
Problems in the last 24 hours in Austin, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (4%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Austin, Travis County, Texas
The most recent Spectrum outage reports came from the following cities:Austin, Pflugerville, Del Valle and Manor.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Austin | Wi-fi | |
| Austin | Internet | |
| Pflugerville | Wi-fi | |
| Austin | TV | |
| Austin | Internet | |
| Pflugerville | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near Austin, Texas
Latest outage, problems and issue reports in Austin and nearby locations:
- May Greg Abbott **** His Entire ******* Out (@topenga) reported fromAustin, Texas
Call. VOD problems with @Ask_Spectrum . I don't have video services with them so...why internet dead?They roll a tech. For tomorrow.
- CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Ask_Spectrum, I received info that service has been restored. I get you Spectrum channel, but FOX and NBC all pixelated! I've unplugged, rebooted, did the freaking hokey pokey. I've called had signals re-sent, rebooted and still ****** reception!
- rip norm macdonald (@brucedaddy_) reported fromAustin, Texas
@GetSpectrum is there an outage in the Austin area?
- Brian Streig, CPA (@cbriancpa) reported fromAustin, Texas
@BrianSimpsonKY @Ask_Spectrum It is down at my house in Austin.
- Kevin (@Kev_atx_999) reported fromAustin, Texas
@Ask_Spectrum is there an outage in Austin? Internet isn’t working here
- Jeff Tippens (@jefftippens) reported fromAustin, Texas
@GetSpectrum @Ask_Spectrum Experiencing a SIXTH!!!Spectrum internet service OUTAGE in downtown Austin over the past week and a half. These last HOURS and are causing me yet another efiling crisis just before 5PM on a Friday. #SPECTRUM #spectrumoutage #spectrumaustin
- May Greg Abbott **** His Entire ******* Out (@topenga) reported fromAustin, Texas
So here's my question: what happened at 6:50am? Did the @austinenergy fix mess something up (surge)? Or did @Ask_Spectrum do something that took out my box outside???
- Icetown (@IcetownTwitch) reported fromAustin, Texas
Hey @GetSpectrum I got **** to do. Fox my internet!
- Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
@Ask_Spectrum Just tell me why your service isn’t working in DT Austin.
- Brian Streig, CPA (@cbriancpa) reported fromAustin, Texas
@ancientmomma @GetSpectrum Yes, I did and have been chatting with them. They can see the outage and made a note in my account. Hopefully that will make a difference!
- Johnny LongWood (@zgc94) reported fromAustin, Texas
@TerrytownThe @GetSpectrum @Ask_Spectrum are you just going to stand by sitting on your hands while one of your loyal customers gets absolutely skullf*cked by your network!?
- Rashad Avery (@jetlifesh*t) reported fromAustin, Texas
@GetSpectrum aye y’all finna have me roll all my **** fix the internet fam
- CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Teri_FutureMD @Ask_Spectrum Is your cable service still out? This is the 2nd time in about 2 months for me. Both times have been on Sundays. The last sunday started at 11am and lasted all day! Here we are again!!!! Same time, same day!!!! I'm in South Austin!
- CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Teri_FutureMD @Ask_Spectrum Yeah, something is up. I said this happened the same day, same time 2 months ago, but it was actually just a month ago. I'll just have to eventually switch service. Got no other choice. Never had issues with ATT or even Dish for that matter. May look at Google. Hang in there!
- phillip (@eraofthebimbo) reported fromAustin, Texas
@Ask_Spectrum my wifi says it’s connected but isn’t loading at all - I see this is a common problem rn on Twitter. What do I do?
- stay at home uncle (@thejonflores) reported fromAustin, Texas
Goddamn @GetSpectrum yall havent fixed the outage yet?? It’s been almost 12 hours??
- William Cline (@H2OxFreeWillyx) reported fromAustin, Texas
@GetSpectrum really needs to get their **** together because this is ridiculous 🤬🤬🤬
- Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
“Spectrum Service Alert Update: Restoration work has taken longer than expected. Our techs are continuing to work on the problem”Is it, @GetSpectrum ? We didn’t notice.
- Mike E (@futureXskeleton) reported fromAustin, Texas
@Fargreenhills Yeah, Austin didn't really give us a ton of options within the intersection of affordability and location, so we sort of just took what we could. Current Internet situation isn't terrible, just $$ & surprisingly less reliable than one might think given how huge @GetSpectrum is.
- CASANOVA (@R_Casanova_) reported fromAustin, Texas
@GetSpectrum Spectrum, Spectrum...you charge me up the ***** every freaking month for cable and internet service, and TODAY of all days, FOOTBALL SUNDAY u tell me we have an outage and MAY be restored around 2:30!!!??? #FootballSunday #CowboysNation #cableworld
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Lee Now (@Gosurf911) reported
So damn frustrated with @GetSpectrum!! 3 service calls, 2 new modems, over the course of a week, and it’s still not functional! How’re there not more IP options in Orlando?!
- RJ Smith (@misterrjsmith) reported
How much does @Ask_Spectrum cost Manhattan Businesses per year because of their consistent outages? Customer support tells me they couldn't repair it for the 2,000 users effected because they couldn't get into a basem*nt all weekend.
- DYS3D (@DYS3DPrints) reported
@GetSpectrum @Ask_Spectrum Not only that but I had called 3 weeks before that to set up the cancellation which never happened because your account reps "Failed to note it on the account" when I have the call log on my phone showing the day I called you.
- Possum Jenkins (@UsualSuSpect302) reported
@awfulannouncing @GetSpectrum is the absolute worst
- ThaRealKGreezy (@ThaRealKGreezy) reported
@Ask_Spectrum No I use Spectrum for the bare minimum anymore, internet only. You’re prices are way out of control. Company as a whole treats customers like crap & continues to do so.
- パーカーモンキー (@parkamonkii) reported
@Ask_Spectrum is there a reason why we don’t have internet service since 8am cst ? Zip is 75115
- sky (@skylerleg) reported
@GetSpectrum going on a full month of no internet preventing any work from home zoom calls or really any work from home. 3 technicians and 30 support chats in this month of august alone and zero fix still. Actually fully ridiculous at this point. Charging me 100$ for this.
- ThaRealKGreezy (@ThaRealKGreezy) reported
@awfulannouncing Cause @GetSpectrum is the worst.
- DYS3D (@DYS3DPrints) reported
@GetSpectrum @Ask_Spectrum Noted... Not only will I never use you again if I have a choice, but I will also make sure everyone I know who has a choice doesnt use you in my areas. Service was great (which is why we switched to you) but that kind of shady business practice
- Lucy A A (@LucyAustin10) reported
With no power and so much flooding likely TWC can’t get to some of these places or if they are there no power or cell service to get stuff on line. I agree they should tell what their issues are.
Advertisem*nt
Advertisem*nt
Advertisem*nt
